Privacy Policy
Our Privacy Policy
Last updated: 18th November 2025
Thank you for trusting Lasting Bound. Your privacy matters to us, and we are committed to protecting your personal information, memories, and messages.
This Privacy Policy explains what we collect, how we use it, and how your data stays safe.
Information We Collect
We collect only the information needed to help our service work properly:
A. Account Information
- Name
- Email address
- Password (encrypted and never visible to anyone)
B. Content You Upload
- Daily journals
- Memory capsules (photos, videos, audio files, documents)
- Final messages
- Profile photo and personal details (optional)
C. App Usage
- Actions inside the app (streaks, achievements, features used)
- Device type and basic analytics to improve performance
D. Payment Information
We do not store your card or payment details. All purchases are processed securely through trusted payment providers such as:
- Google Pay
- Apple Pay
- PayPal
- Other Gateways
These providers may collect your card or bank details on their secure pages.
How We Use Your Information
We use your information to:
- Provide and improve our services
- Save your memories, final messages, and journal entries
- Deliver messages to your selected recipients when conditions are met
- Personalize your experience
- Maintain streaks, achievements, and rewards
- Process payments for subscriptions and gem packs
- Keep your account secure
We never sell your data to advertisers or other companies.
How Your Data is Protected
We use strong security methods to keep your information safe:
- End-to-end encryption for memory capsules and final messages
- Encrypted passwords
- Secure servers with backup
- Encrypted payment processing through trusted providers
- Limited employee access (only when required for support)
Your private content stays private unless you choose to share it (public, friends-only, or specific legacy contacts).
Who Can See Your Data
You control your privacy. Based on your settings:
- Only you can see your private memories
- Your chosen contacts may see final messages or legacy content
- Friends or public can see posts you intentionally share in the Newsfeed
We never show your content publicly without your consent.
Your Rights
You may request at any time:
- Download your data
- Edit or update your information
- Delete entries, memories, or your entire account
- Change legacy contacts and message delivery settings
We respond to all requests within 48–72 hours.
Data Retention
Your memories and messages remain stored until you:
- Delete them manually
- Delete your account
- Request permanent removal
Final messages may be delivered to your selected recipients according to your settings.
Cookies & Tracking
We use simple cookies to:
- Keep you logged in
- Improve page loading
- Track basic app performance
We do not track your activity across other websites.
Third-Party Services
We use trusted third-party tools for:
- Payment processing
- Analytics
- Secure file storage
- Email and account verification
These services follow strict privacy laws.
Questions or Concerns?
If you have any questions about this Privacy Policy, please contact us:
Email: hello@lastingbound.com